Service Terms & Conditions

Any person who relies upon the contents of this report does so acknowledging the following clauses that define the Scope and Limitations of the inspection and form an integral part of the report. If there is anything contained within this report that is not clear or you have difficulty understanding, please contact the inspector prior to acting on this report.

THE PURPOSE OF THE INSPECTION

The purpose of the Pool barrier inspection is to conduct an inspection of the pool barrier in order to issue either a Pool Safety Certificate or a Non-Conforming report. This attachment forms part of the Non-conforming report and is to provide advice to the Pool owner regarding the non-compliance of the swimming pool barrier, identifying in detail the non-compliant issues and providing recommendations on how to make the pool barrier compliant with the Pool Safety Standard.

THE SCOPE OF THE INSPECTION 

The inspection comprises a visual assessment of the pool barrier, conducting several tests for the strength and rigidity of the barrier, as described in the Appendix of the Pool Safety Standard, measuring all of the barrier’s components such as walls, doors, windows, gates and anything that may form part of the barrier. The inspection includes ensuring all barriers are compliant with the Pool Safety Standards height and maximum gap requirements in or on the barrier. The scope includes the measuring of all barrier components to ensure compliance with the Pool Safety Standard and to form an opinion regarding the general condition of the fencing at the time of the inspection. An estimate of the cost of rectification of defects is outside the scope of the Standard and therefore does not form part of this report.

LIMITATIONS OF THE INSPECTION 

This report is limited to an inspection of areas where safe and reasonable access is available and permitted on the date and at the time of the inspection. If the Pool barrier includes a boundary fence, then permission is required to be sought from the owner of the neighbouring property prior to the inspection being conducted. If the Pool barrier includes any windows or doors that project into the pool area then access into the premises may be required.

POOL SAFETY CONSULTATIONS

Pool safety consultations are limited to verbal advise only and no written report will be provided unless by written agreement prior to consultation. 

ACCESS 

The property owner will be required to provide Safe, Clear and Uninterrupted access to all areas to ensure the inspector can fully assess compliance or otherwise of the pool barriers and gates. Where a boundary fence forms part of the pool barrier, it will be the pool owners responsibility to arrange safe, clear and uninterrupted access to the neighbouring property/properties for the inspector. The inspector will only be required to access the neighbouring properties if the required pool fence measurements and testing cannot be carried out from inside the pool area.

PAYMENT 

 Total amount due for services to be paid prior to inspection by eft or cash at time of inspection. Late payment fees will be applicable to all outstanding invoices charged at a rate of 20% pa calculated on a daily basis. Additional administration fees may also be applicable to late payments.                                                                 Late payment fees are charged for each month outstanding at a minimum of $15.00 per month + GST. (includes interest & administration fees)                                                                                                                                                        Where payment has not been received as per terms above, Brisbane Pool Certifiers reserves the right to terminate any agreement without further notice.

PRICING DISCLAIMER

We do everything we can to ensure that the prices on our and other companies websites are correct, and we try to keep our prices constant. Sometimes we need to change the cost of a service or product, either up or down.

• Prices may be changed at any time without further notice. We reserve the right to change our prices at any time without further notice. However, if you have ordered but not yet paid for a service or product, we guarantee the price for one month from when the order was placed.

DAMAGES DURING INSPECTION 

During the course of performing the functions of a pool safety inspector, it is a requirement to undertake “Strength & Rigidity Testing” of barriers, gates and components and also testing of “Gate Operation” in accordance with AS1926 1 & 2 -2007 and QDC MP 3.4.
Brisbane Pool Certifiers will not be liable for any components that fail and are damaged during the course of the Strength & Rigidity and or Gate Operation testing. The damaged components will be declared Non Compliant and it will be the sole responsibility of the owner to repair, replace or modify components for compliance. Where it is not possible to immediately repair, replace or modify the pool barriers and components for compliance, and the pool area is an immediate danger, it will be the owners sole responsibility to organise and pay for a compliant temporary fence as soon as possible if required.

MINOR ADJUSTMENTS

Adjustments to pool barrier elements to be determined as minor at sole discretion of pool safety inspector at time of inspection.

RE-INSPECTION REQUIREMENTS

Where the owner has not complied with the re-inspection requirements set out in the QLD Pool Safety Legislation, Brisbane Pool Certifiers will be required to report the property owner to the local council and may charge an additional administration fee for this service.

YOUR RESPONSIBILITIES

We all deserve to feel safe and to be treated with respect.

When you contact us, you can expect our staff will provide a simple, helpful and respectful service. We expect you to be respectful to our staff when we come to your property, call us, write to us or contact us online.

Respectful behaviour includes all of the following:

• treating us as you would like us to treat you
• interacting with our staff without intimidating, yelling, threatening or abusing our staff
• listening to our staff so they can help you
• not filming, recording or photographing our staff without their consent.

TERMINATION OF AGREEMENT

Brisbane Pool Certifiers reserves the right to terminate any client agreement without further notice, at it’s sole discretion, where any of the above terms and conditions have not been met and therefore any reports, information provided or any other documentation will be void and remain the property of Brisbane Pool Certifiers.

CLOSING NOTES

Thank you for choosing Brisbane Pool Certifiers for your inspection. We appreciate your business. Our inspector’s goal is to be courteous and approachable while providing cost-effective solutions as leaders in their field.